Terms & Conditions

1. About Cosmicoracle

Cosmicoracle provides digital services designed to make astrology and related interpretive systems more accessible and easier to understand in everyday life.

Our services may include:

• Paid Monthly Horoscope;
• Love Compatibility;
• Business Compatibility;
• Tarot;
• Numerology;
• Gemstone Suggestions; and
• other related digital astrology and personal-insight services displayed on the website.

Services may use information supplied by users together with astrological, numerological, tarot-based, algorithmic, or technology-supported methods to prepare relevant digital outputs.

Cosmicoracle does not operate as an e-commerce retailer of physical products.

2. Acceptance of These Terms

By using Cosmicoracle, you confirm that you have read and understood these Terms and agree to comply with them.

These Terms apply when you:

• browse the website;
• create an account, where account functionality is available;
• submit information through Cosmicoracle;
• purchase a digital service;
• receive a digital report, interpretation, or other output;
• communicate with us; or
• otherwise use functionality made available through the website.

If you do not agree with these Terms, you should not purchase or use the affected Cosmicoracle services.

Nothing in these Terms is intended to remove consumer rights that cannot lawfully be excluded under applicable UK law.

3. Nature of Our Services

Cosmicoracle combines established astrology-related concepts with modern digital tools to present information in an accessible format.

Depending on the selected service, users may receive personalised information concerning areas such as:

• personal tendencies;
• compatibility;
• relationships;
• professional themes;
• numerological patterns;
• horoscope interpretations;
• tarot-based insights;
• gemstone-related suggestions; and
• other areas described on the relevant service page.

The exact features and information included depend on the specific service purchased.

Users should review the description displayed on the relevant service page before completing payment.

4. Personalised Information Required From Users

Some services require specific information to prepare the requested output.

This may include:

• name;
• date of birth;
• time of birth where relevant;
• place of birth;
• information relating to another individual for compatibility purposes;
• numerology-related information;
• a question or selected area of interest;
• personal preferences; or
• other information reasonably required for the selected service.

You are responsible for ensuring that the information you provide is accurate to the best of your knowledge.

Incorrect, incomplete, or inaccurate information may affect the relevance or quality of the resulting output.

Cosmicoracle is not responsible for inaccuracies caused directly by incorrect information supplied by a user.

5. Information About Other Individuals

Love Compatibility, Business Compatibility, or similar services may require information concerning another individual.

Where you submit another person's information, you confirm that you have an appropriate basis to provide it and that you will not use Cosmicoracle to obtain, process, or submit personal information unlawfully.

You must not use our services to:

• impersonate another person;
• submit information obtained unlawfully;
• harass or monitor another individual;
• invade another person's privacy; or
• process information for deceptive or malicious purposes.

Only information reasonably relevant to the requested service should be submitted.

6. Service Descriptions and Availability

We aim to describe each Cosmicoracle service clearly and accurately.

Service pages may explain:

• the purpose of the service;
• information required from the user;
• features included;
• applicable price;
• expected digital format; and
• other relevant conditions.

Cosmicoracle may improve, modify, replace, or discontinue website features where reasonably necessary.

Changes will not unfairly reduce rights relating to a service already purchased where applicable consumer law requires otherwise.

Temporary unavailability may occur because of maintenance, security updates, technical faults, hosting issues, third-party provider problems, or circumstances outside our reasonable control.

7. Orders and Formation of a Contract

Submitting information or beginning the purchasing process does not necessarily mean that a purchase has been accepted.

A contract is generally formed when:

• the user selects a service;
• required information is provided;
• the applicable payment is successfully completed; and
• Cosmicoracle accepts or begins processing the requested service.

We may decline or cancel a transaction before service processing where reasonably necessary because of:

• unsuccessful payment;
• suspected fraud;
• obvious pricing or technical errors;
• misuse of the platform;
• unavailable functionality;
• prohibited activity; or
• information that cannot reasonably be processed.

Where payment has been collected but Cosmicoracle cannot provide the purchased service, the matter will be handled in accordance with applicable consumer law and our Refund & Cancellation Policy.

8. Prices and One-Time Payments

Cosmicoracle services are offered through one-time payments unless a service page expressly and lawfully states otherwise.

The price applicable to a purchase should be displayed before the user confirms payment.

A one-time purchase relates only to the particular service or digital output selected at checkout.

Purchasing a Paid Monthly Horoscope means purchasing the horoscope service covering the applicable month or period described on the service page. The word "monthly" describes the scope of that horoscope and does not by itself authorise automatic future charges.

Users must make a separate purchase where they wish to obtain another eligible service at a later time.

Prices may be changed for future purchases. A later pricing change will not normally change the agreed price of a purchase already completed.

9. Payment Processing and Security

Payments may be handled by independent banks, card networks, payment gateways, or other authorised payment service providers.

Cosmicoracle may receive limited payment-related information such as:

• transaction reference;
• payment status;
• amount paid;
• currency;
• date of payment;
• selected service; and
• limited billing information provided by the payment processor.

Cosmicoracle does not require or intend to store complete debit or credit card numbers or card CVV security codes on its own servers.

Sensitive payment credentials should be entered only through the secure interface provided by the applicable payment processor.

Users must not send:

• complete payment card details;
• CVV codes;
• online banking passwords; or
• other confidential payment authentication credentials

through Cosmicoracle's ordinary email addresses or general website forms.

Payment providers may apply their own terms, privacy practices, fraud checks, and security procedures.

10. Digital Service Performance

Cosmicoracle services are generally prepared or made available digitally.

Where processing depends on user-supplied information, service performance may not begin properly until the required information has been provided.

Users should therefore check information carefully before submitting it.

We aim to provide paid services within any timeframe communicated on the relevant service page. Where no specific timeframe is agreed, applicable consumer law may require services to be performed within a reasonable time.

Technical interruptions or events beyond our reasonable control may occasionally affect availability.

If a material issue prevents us from supplying a paid service, users may contact our support team so that the matter can be reviewed.

11. Cancellation and Consumer Rights

Certain users purchasing online may have statutory rights under UK consumer law, including provisions of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015, where those laws apply.

Different rules may apply depending on whether the purchase is legally classified as a service, digital content, or a combination of both.

Where the immediate supply of eligible digital content affects a statutory cancellation right, any required consent or acknowledgement should be obtained before supply begins where the law requires it.

Nothing in these Terms is intended to remove or reduce a consumer right that cannot legally be excluded.

Eligibility for a cancellation, correction, repeat performance, price reduction, or refund will depend on:

• the nature of the purchased service;
• whether processing or digital supply has begun;
• the circumstances of the request;
• whether the service conforms to its description; and
• applicable consumer protection requirements.

Further information will be provided in our Refund & Cancellation Policy.

12. AI, Algorithms and Technology-Supported Processing

Cosmicoracle may use software, algorithms, automation, or AI-supported technology in connection with some digital functions.

Such technology may assist with:

• organising user-provided information;
• analysing relevant inputs;
• structuring personalised outputs;
• preparing written content;
• identifying relevant astrological or numerological patterns;
• improving presentation; or
• supporting technical website functionality.

Technology-supported processing is a tool used to facilitate relevant services and does not establish scientific certainty regarding astrology, numerology, tarot, compatibility, or gemstone-related interpretations.

Users remain responsible for deciding how they use information obtained through Cosmicoracle.

Further information regarding relevant technology limitations will be addressed in the Cosmicoracle Disclaimer.

13. Acceptable Use of Cosmicoracle

You agree to use the website only for lawful purposes.

You must not:

• attempt to gain unauthorised access to Cosmicoracle systems;
• interfere with website security;
• introduce malware, harmful code, or malicious software;
• misuse website forms;
• use automated methods to overload or disrupt the platform;
• attempt to bypass access controls;
• impersonate another individual;
• submit unlawful or fraudulent information;
• use Cosmicoracle for harassment or deception;
• copy substantial website content without permission;
• reverse engineer restricted technology where prohibited by law;
• attempt to exploit payment systems; or
• use the platform in a way that violates another person's rights.

We may take reasonable measures to protect Cosmicoracle where prohibited or harmful activity is detected.

Additional requirements may be provided in our Acceptable Use Policy.

14. User Accounts and Account Security

Where Cosmicoracle provides account functionality, users are responsible for maintaining the security of their login credentials.

You should:

• provide accurate account information;
• use a secure password;
• keep login details confidential;
• avoid sharing account access with unauthorised individuals; and
• notify us if you believe an account has been compromised.

You are responsible for activities carried out through your account where those activities result from your failure to take reasonable security precautions.

We may temporarily restrict account access where reasonably necessary to investigate security concerns, suspected misuse, fraud, or unauthorised activity.

Personal data associated with accounts will be handled in accordance with our Privacy Policy and Account & Data Deletion Policy.

15. Intellectual Property Rights

Unless otherwise stated, the Cosmicoracle website and its original materials may contain intellectual property belonging to or licensed to COMPUTER ABC SYSTEMS CENTRE LTD.

This may include:

• website design;
• branding;
• logos;
• graphics;
• written content;
• service descriptions;
• original report structures;
• software elements;
• databases;
• visual materials; and
• other proprietary content.

Users may access website materials for legitimate personal use connected with Cosmicoracle services.

You must not reproduce, commercially distribute, sell, republish, scrape, or exploit protected Cosmicoracle materials without appropriate permission unless applicable law permits such use. Ownership of information originally supplied by a user remains subject to that user's existing rights. Where user-provided information must be processed to provide a service, you grant Cosmicoracle the limited permission reasonably necessary to perform that service and operate the platform.

16. Third-Party Services and External Links

Cosmicoracle may rely on or link to independent third-party services.

These may include:

• payment processors;
• hosting providers;
• technology providers;
• analytics providers;
• security services; and
• external websites.

A link to an external website does not necessarily mean Cosmicoracle controls, endorses, or accepts responsibility for all information or practices on that website.

Third parties may maintain their own:

• terms of service;
• privacy policies;
• security measures; and
• service conditions.

Users should review relevant third-party terms before providing information directly to those services.

Cosmicoracle is not responsible for the independent acts of third-party services except to the extent responsibility cannot legally be excluded.

17. Service Limitations and Liability

Astrology, numerology, tarot, compatibility analysis, horoscope interpretations, and gemstone suggestions involve interpretive systems and should be understood in that context.

Cosmicoracle does not guarantee that:

• every interpretation will match a user's personal experience;
• a prediction will occur;
• compatibility results will determine the outcome of a relationship or business arrangement;
• a gemstone suggestion will create a particular result; or
• use of a service will guarantee financial, professional, personal, or romantic success.

Users should exercise independent judgement before making significant decisions.

To the fullest extent permitted by law, Cosmicoracle will not be responsible for indirect or unforeseeable losses arising solely from a user's decision to treat interpretive information as a guaranteed outcome.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under applicable consumer protection law.

More detailed service limitations are provided in the Cosmicoracle Disclaimer.

18. Changes, Governing Law and Enforcement

We may update these Terms where reasonably necessary to reflect:

• changes to Cosmicoracle services;
• changes in technology;
• security requirements;
• operational developments; or
• changes in applicable law.

The updated version will be published with a revised "Last Updated" date.

Changes will generally apply from the date they become effective and will not unfairly remove rights already established under an earlier completed purchase. These Terms are governed by applicable laws of the United Kingdom, including relevant consumer protection rules where they apply. For consumers, nothing in these Terms is intended to prevent access to mandatory rights or courts available under applicable law.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure by Cosmicoracle to immediately enforce a provision does not automatically mean that the provision has been waived.

19. Contact Us

If you have questions about these Terms & Conditions, a purchase, payment, account, service, or your legal rights when using Cosmicoracle, please contact us: